Paper: Economical Global Access to a VoiceXML Gateway Using Open Source Technologies

ACL ID W08-1504
Title Economical Global Access to a VoiceXML Gateway Using Open Source Technologies
Venue Workshop on Cognitive Aspects of the Lexicon
Session
Year 2008
Authors

Voice over IP and the open source technologies are becoming popular choices for organizations. However, while accessing the VoiceXML gateways these systems fail to attract the global users economically. The objective of this paper is to demonstrate how an existing web application can be modified using VoiceXML to enable non-visual access from any phone. Moreover, we unleash a way for linking an existing PSTN-based phone line to a VoiceXML gateway even though the voice service provider (VSP) does not provide a local geographical number to global customers to access the application. In addition, we introduce an economical way for small sized businesses to overcome the high cost of setting up and using a commercial VoiceXML gateway. The method is based on Asterisk server. In ...