Paper: Information Extraction From Voicemail Transcripts

ACL ID W02-1041
Title Information Extraction From Voicemail Transcripts
Venue Conference on Empirical Methods in Natural Language Processing
Session Main Conference
Year 2002
Authors

Voicemail is not like email. Even such ba- sic information as the name of the caller/ sender or a phone number for returning calls is not represented explicitly and must be obtained from message transcripts or other sources. We discuss techniques for doing this and the challenges these tasks present.