Paper: Measuring Conformity To Discourse Routines In Decision-Making Interactions

ACL ID P99-1031
Title Measuring Conformity To Discourse Routines In Decision-Making Interactions
Venue Annual Meeting of the Association of Computational Linguistics
Session Main Conference
Year 1999
Authors

In an effort to develop measures of discourse level management strategies, this study examines a measure of the degree to which decision- making interactions consist of sequences of utterance functions that are linked in a decision- making routine. The measure is applied to 100 dyadic interactions elicited in both face-to-face and computer-mediated environments with systematic variation of task complexity and message-window size. Every utterance in the interactions is coded according to a system that identifies decision-makmg functions and other routine functions of utterances. Markov analyses of the coded utterances make it possible to measure the relative fi'equencies with which sequences of 2 and 3 utterances trace a path in a Markov model of the decision routine. These proportions sugg...