Paper: An Empirical Model Of Acknowledgment For Spoken-Language Systems

ACL ID P94-1014
Title An Empirical Model Of Acknowledgment For Spoken-Language Systems
Venue Annual Meeting of the Association of Computational Linguistics
Session Main Conference
Year 1994
Authors

We refine and extend prior views of the descrip- tion, purposes, and contexts-of-use of acknowledg- ment acts through empirical examination of the use of acknowledgments in task-based conversa- tion. We distinguish three broad classes of ac- knowledgments (other--*ackn, self--*other--*ackn, and self+ackn) and present a catalogue of 13 pat- terns within these classes that account for the spe- cific uses of acknowledgment in the corpus. 1 MOTIVATION This study is motivated by the need for better di- alogue models in spoken-language systems (SLSs). Dialogue models contribute directly to the interac- tion by providing inter-utterance coherence. Flu- ent understanding and use of acknowledgments should improve spoken-language systems in at least the following ways: • Preventing miscommunicatio...