Paper: Grammatical And Ungrammatical Structures In User-Adviser Dialogues: Evidence For Sufficiency Of Restricted Languages In Natural Language Interfaces To Advisory Systems

ACL ID P87-1006
Title Grammatical And Ungrammatical Structures In User-Adviser Dialogues: Evidence For Sufficiency Of Restricted Languages In Natural Language Interfaces To Advisory Systems
Venue Annual Meeting of the Association of Computational Linguistics
Session Main Conference
Year 1987
Authors

User-adviser dialogues were collected in a typed Wizard- of-Oz study (=man-behind-the-curtain study*). Thirty-two users had to solve simple statistics problems using an un- familiar statistical package. Users received help on how to use the statistical package by typing utterances to what they believed was a computerized adviser. The observed limited set of users' grammatical and ungrammatical forms demonstrates the sufficiency of a very restricted grammar of English for a natural language interface to an advisory sys* tem. The users' language shares many features of spoken face-to-face language or of language generated under real- time production constraints (i.e. , very simple forms of utterances). Yet, users also appeared to believe that the natural language interface could not handle f...