Paper: The Structure Of User-Adviser Dialogues: Is There Method In Their Madness?

ACL ID P86-1034
Title The Structure Of User-Adviser Dialogues: Is There Method In Their Madness?
Venue Annual Meeting of the Association of Computational Linguistics
Session Main Conference
Year 1986
Authors

FOCUSING AND ANAPHORA RESOLUTION Novice users engaged in task-oriented dialogues with an adviser to learn how to use an unfamiliar statistical package. The users', task was analyzed and a task structure was derived. The task structure was used to segment the dialogue into subdialogues associated with the subtasks of the overall task. The representation of the dialogue structure into a hierarchy of subdialogues, partly corresponding to the task structure, was validated by three converging analyses. First, the distribution of non-pronominal noun phrases and the distribution of pronominal noun phrases exhibited a pattern consistent with the derived dialogue structure. Non-pronominal noun phrases occurred more frequently at the beginning of subdialogues than later, as can be expected since one...