Paper: Aid is Out There: Looking for Help from Tweets during a Large Scale Disaster

ACL ID P13-1159
Title Aid is Out There: Looking for Help from Tweets during a Large Scale Disaster
Venue Annual Meeting of the Association of Computational Linguistics
Session Main Conference
Year 2013
Authors

The 2011 Great East Japan Earthquake caused a wide range of problems, and as countermeasures, many aid activities were carried out. Many of these problems and aid activities were reported via Twitter. However, most problem reports and corre- sponding aid messages were not success- fully exchanged between victims and lo- cal governments or humanitarian organi- zations, overwhelmed by the vast amount of information. As a result, victims could not receive necessary aid and humanitar- ian organizations wasted resources on re- dundant efforts. In this paper, we propose a method for discovering matches between problem reports and aid messages. Our system contributes to problem-solving in a large scale disaster situation by facilitat- ing communication between victims and humanitarian organizatio...