Paper: A computational approach to politeness with application to social factors

ACL ID P13-1025
Title A computational approach to politeness with application to social factors
Venue Annual Meeting of the Association of Computational Linguistics
Session Main Conference
Year 2013
Authors

We propose a computational framework for identifying linguistic aspects of polite- ness. Our starting point is a new corpus of requests annotated for politeness, which we use to evaluate aspects of politeness theory and to uncover new interactions between politeness markers and context. These findings guide our construction of a classifier with domain-independent lexi- cal and syntactic features operationalizing key components of politeness theory, such as indirection, deference, impersonaliza- tion and modality. Our classifier achieves close to human performance and is effec- tive across domains. We use our frame- work to study the relationship between po- liteness and social power, showing that po- lite Wikipedia editors are more likely to achieve high status through elections, but, once...