Paper: Voice-Rate: A Dialog System for Consumer Ratings

ACL ID N07-4016
Title Voice-Rate: A Dialog System for Consumer Ratings
Venue Human Language Technologies
Session Main Conference
Year 2007
Authors

Voice-Rate is an automated dialog system which provides access to over one million ratings of products and businesses. By calling a toll-free number, consumers can access ratings for products, national busi- nesses such as airlines, and local busi- nesses such as restaurants. Voice-Rate also has a facility for recording and ana- lyzing ratings that are given over the phone. The service has been primed with ratings taken from a variety of web sources, and we are augmenting these with user ratings. Voice-Rate can be ac- cessed by dialing 1-877-456-DATA.