Paper: PEGASUS: A Spoken Language Interface For On-Line Air Travel Planning I

ACL ID H94-1037
Title PEGASUS: A Spoken Language Interface For On-Line Air Travel Planning I
Venue Human Language Technologies
Session Main Conference
Year 1994
Authors

This paper describes PEGASUS, a spoken language inter- face for on-line air travel planning that we have recently devel- oped. PEGASUS leverages off our spoken language technology development in the ATIS domain, and enables users to book flights using the American Airlines EAASY SABRE system. The input query is transformed by the speech understanding sys- tem to a frame representation that captures its meaning. The tasks of the System Manager include transforming the seman- tic representation into an EAASY SABRE command, transmit- ting it to the application backend, formatting and interpreting the xesulting information, and managing the dialogue. Pre- liminary evaluation results suggest that users can learn to make productive use of PEGASUS for travel planning, although much work remains t...