Paper: Summarizing Online Forum Discussions – Can Dialog Acts of Individual Messages Help?

ACL ID D14-1226
Title Summarizing Online Forum Discussions – Can Dialog Acts of Individual Messages Help?
Venue Conference on Empirical Methods in Natural Language Processing
Session Main Conference
Year 2014
Authors

A typical discussion thread in an online fo- rum spans multiple pages involving par- ticipation from multiple users and thus, may contain multiple view-points and so- lutions. A user interested in the topic of discussion or having a problem similar to being discussed in the thread may not want to read all the previous posts but only a few selected posts that provide her a concise summary of the ongoing discussion. This paper describes an extractive summariza- tion technique that uses textual features and dialog act information of individual messages to select a subset of posts. Pro- posed approach is evaluated using two real life forum datasets.