Paper: Predicting Thread Discourse Structure over Technical Web Forums

ACL ID D11-1002
Title Predicting Thread Discourse Structure over Technical Web Forums
Venue Conference on Empirical Methods in Natural Language Processing
Session Main Conference
Year 2011
Authors

Online discussion forums are a valuable means for users to resolve specific information needs, both interactively for the participants and statically for users who search/browse over historical thread data. However, the com- plex structure of forum threads can make it difficult for users to extract relevant informa- tion. The discourse structure of web forum threads, in the form of labelled dependency re- lationships between posts, has the potential to greatly improve information access over web forum archives. In this paper, we present the task of parsing user forum threads to deter- mine the labelled dependencies between posts. Three methods, including a dependency pars- ing approach, are proposed to jointly clas- sify the links (relationships) between posts and the dialogue act (type) o...