Paper: Summarizing Spoken and Written Conversations

ACL ID D08-1081
Title Summarizing Spoken and Written Conversations
Venue Conference on Empirical Methods in Natural Language Processing
Session Main Conference
Year 2008

In this paper we describe research on sum- marizing conversations in the meetings and emails domains. We introduce a conver- sation summarization system that works in multiple domains utilizing general conversa- tional features, and compare our results with domain-dependent systems for meeting and email data. We find that by treating meet- ings and emails as conversations with general conversational features in common, we can achieve competitive results with state-of-the- art systems that rely on more domain-specific features.