Paper: Planning To Fail Not Failing To Plan: Risk-Taking And Recovery In Task-Oriented Dialogue

ACL ID C92-3134
Title Planning To Fail Not Failing To Plan: Risk-Taking And Recovery In Task-Oriented Dialogue
Venue International Conference on Computational Linguistics
Session Main Conference
Year 1992
Authors

duplicate the route. The HCRC Dialogue Database [3] We hypothesise that agents who engage in task- contains 128 such dialogues; in this work we examined oriented dialogue usually try to complete the task with eight plus a set of dialogues from the pilot study used the least effort which will produce a satisfactory so- in Shadbolt's work [17]. Agents who wish to avoid plan lution. Our analysis of a corpus of map navigation task dialogues shows that there are a number of dif- ferent aspects of dialogue for which agents can choose either to expend extra effort when they produce their initial utterances, or to take the risk that they will have to recover from a failure in the dialogue. Some of these decisions and the strategies which agents use to recover from failures due to high risk choices...